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We're here to help with any questions about your orders or our products
Get help via email
customerservice@toynamishop.comSpeak with our team
(818) 787-8998
Mon-Fri 9AM-5PM PST
Our headquarters
Toynami, Inc.
1936 Kellogg Ave.
Carlsbad, CA 92008
United States
Once your order ships, you'll receive an email with tracking information. You can also log into your account to view order status and tracking details.
Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM Pacific Time. We're closed on weekends and major holidays.
We accept returns of unopened items within 30 days of delivery. Items must be in original condition with all packaging. Please contact us for a return authorization before sending items back.